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Credit Card

Why isn’t my credit card accepted?
There are several potential reasons for your card being rejected: 1. Canadian b... more
Why doesn't my Mastercard Vanilla card work ?
Deposits made with prepaid gift cards are subject to the approval of the card is... more
How do I remove my credit card on file?
To remove a saved credit card please contact our customer support team for furth... more
How many saved cards can I have on file?
You can have a total of five (5) cards on file. more
How to report a credit card charge
If you do not recognize the charge, please contact our customer service for furt... more
What is an credit Acquirer Reference Number (ARN)
This an unique number assigned to a transaction when it goes from the merchant's... more