Welcome to our Support Portal

Ontario Customers

  • Will I still keep my VIP status?
  • I had some bets that I have placed using my bonus funds. Will I receive the amount in my cash balance or my bonus balance?
  • can I have two accounts?
  • and 19 more ...

Ontario registered

  • Ontario registered

About PowerPlay

  • Terms & Conditions
  • Hours of operation
  • and 5 more ...

Deposits

  • Declined Deposits
  • Credit Card
  • PaySafeCard
  • and 32 more ...

Sports Betting

  • Types of bets
  • Can I cancel my bet?
  • 90 Minute Betting
  • and 28 more ...

Account Information

  • Account verification
  • Password
  • How to create an account
  • and 30 more ...

Casino

  • How do I Claim the Casino bonus?
  • Where do I see my casino account?
  • How can I get a casino bonus?
  • and 9 more ...

Offers and Promotions

  • Which promotion offers are available to play at the live casino?
  • Can I claim just the Sports betting Bonus?
  • What bonuses or incentives do you offer?
  • and 8 more ...

Withdrawals

  • Interac Withdrawals
  • Why do I need to verify my identity for withdrawals?
  • When are the withdrawals processed?
  • and 32 more ...

Responsible Gaming

  • How do I play responsibly?
  • Our approach
  • How Gambling Works
  • and 4 more ...
  • Login
  • My tickets

Categories

  • Ontario Customers
  • Ontario registered
  • About PowerPlay
  • Deposits
  • Sports Betting
  • Account Information
  • Casino
  • Offers and Promotions
  • Withdrawals
  • Responsible Gaming

Most Popular Articles

  • When are the withdrawals processed?
  • Ontario registered
  • Withdrawal time frames
  • Customer Service hours
  • How do I Claim the Casino bonus?
  • Why can't I log into my account?
  • Will I still keep my VIP status?
  • I had some bets that I have placed using my bonus funds. Will I receive the amount in my cash balance or my bonus balance?
  • How do you verify my account?
  • Staying in Control
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